Welcome to Train K-9 Academy™

PRIVACY POLICY

Effective Date: Jan 2025

 

Train-K9 ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.train-k9.com, contact us via phone or text using our toll-free number 1-855-Train-K9, or interact with our services. By using our website or providing your phone number for text messages, you consent to this Privacy Policy.

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We collect and process personal information, including your name, email, phone number, contact form messages, and payment details (if applicable). If you contact us via our toll-free number, we collect caller ID information, SMS messages, and consent records for compliance with federal regulations. We may also collect automatically generated data such as IP addresses, browser types, and cookies for website optimization.

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We use your information to provide and improve our dog training services, respond to inquiries, schedule appointments, process payments, and send promotional text messages if you have opted in. Your information is never sold or traded, and we only share it with service providers, legal authorities (if required by law), and toll-free number providers to comply with federal regulations.

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If you opt in to receive text messages, we may send SMS notifications, promotions, or appointment reminders. Under the Telephone Consumer Protection Act (TCPA), you must provide explicit consent to receive SMS marketing messages. You can opt out at any time by replying STOP to any message. Message frequency varies, and message & data rates may apply. We do not share your phone number with third parties for marketing purposes. To stop receiving messages, reply STOP to any text message. For help, reply HELP or contact us at team@train-k9.com.

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Our website uses cookies to improve user experience. By using our site, you agree to our use of cookies. You can disable cookies in your browser settings. We take security seriously and implement industry-standard measures to protect your data. SMS consent records are kept for five years to comply with federal regulations. If you request deletion of your data, we will honor your request unless required for legal purposes. You have the right to access, update, or delete your personal information. To exercise these rights, contact us at team@train-k9.com.

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We may update this Privacy Policy periodically. The latest version will always be posted on our website www.train-k9.com.

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For any questions regarding this Privacy Policy, please contact us:

📧 Email: team@train-k9.com
📞 Phone: 1-855-Train-K9
🌐 Website: www.train-k9.com

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